Introduction

Boiler Brothers Heating & Cooling ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, particularly in relation to our messaging services via ServiceTitan and other digital platforms.

Information We Collect

Personal Information: Name, phone number, email address, and service location.

Communication Data: Messages exchanged with our business, including SMS interactions via ServiceTitan.

Technical Data: IP address, browser type, and device information.

How We Use Your Information

To provide heating and cooling services.

To send appointment reminders, service updates, and customer support messages.

To comply with legal requirements and industry regulations.

To improve our services and user experience.